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1. How do I create an account?
To create an account, you log on to our website and in your top right hand corner
you’ll find login. Click “Login” and then fill out the new customer sheet, and then click “Submit”.
2. How do I order?
In order to purchase a product you have to make an account.
3. How do I edit my account information?
Login into your account, and at the top click “My Account”. There you will see a blue box that says My Account Information. Below that you will be given three options in editing your account information, address, or account password.
4. Do I have to pay sale tax?
Sales Tax is charged only in the State of Texas 8.25%.
5. What are my payment choices?
We take Pay Pal, Visa, Master Card, Discover, and American Express.
Shipping: If you purchase $70 or more you will receive free shipping this does not include international orders. Restrictions include: no membership or code required, ships as USPS priority mail (which means you will receive in 2 to 6 business days), and if you upgrade your shipping method fees will apply. Shipping is automatically calculated prior to submitting your payment information.
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Return Policy: There will be no returns on items that are damaged, open, and not in the original condition. If you return an item and we have to re-ship to you shipping charges will apply. However, if it is our mistake concerning your order we will void shipping charges. If you receive an order that is damaged due to manufacturer please contact us immediately, no later than 48 hours. If received shipping charges, and the product has been returned due to insufficient address, unclaimed, or return to sender, you will be charged a standard shipping rate if you wish to re-ship.
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Refund/Exchange Policy: If the order you received is wrong on our behalf contact us first, then we will discuss a refund or exchange on your purchase. If you want to exchange or refund a product additional shipping charges will apply.
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